Social Media SOS How to Turn Customer Complaints into Raving Fans

From the course: Undergraduate Certificate in Optimizing Social Media for Customer Service

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**Social Media Savvy: Elevating Customer Experience with an Undergraduate Certificate**

Discover how an Undergraduate Certificate in Optimizing Social Media for Customer Service can elevate your career with essential skills and best practices in social media customer service.

In today's digital age, social media has become an indispensable tool for businesses to interact with their customers, address their concerns, and build brand loyalty. As a result, companies are actively seeking professionals who can effectively utilize social media to optimize customer service. An ...