Breaking Down Barriers: The Surprising Ways We're Getting Communication with Seniors Wrong and How You Can Get it Right

Podcast Transcript

HOST: Welcome to today's podcast, where we're excited to talk about the Global Certificate in Effective Communication with Older Adults and Caregivers. Joining me today is Dr. Jane Thompson, an expert in gerontology and communication, and one of the instructors of this course. Dr. Thompson, thanks for being here. GUEST: Thank you for having me. I'm thrilled to share the value of this course with your listeners. HOST: So, let's dive right in. What inspired you to create this course, and who is it designed for? GUEST: As the global population ages, there's a growing need for professionals who can communicate effectively and compassionately with older adults and their caregivers. This course is designed for anyone working in healthcare, social work, or community services who wants to make a meaningful impact in the lives of older adults. HOST: That's really interesting. What kind of skills and knowledge can students expect to gain from this course? GUEST: Students will develop a deeper understanding of aging, ageism, and the social determinants of health. They'll also learn evidence-based communication strategies to support older adults and caregivers in various settings, from hospitals to community centers. HOST: I can see how that would be incredibly valuable. How does the course delivery support students in their learning journey? GUEST: We use an interactive online learning platform with real-life case studies, which allows students to practice and apply their new skills in a safe and supportive environment. Plus, our flexible scheduling accommodates busy lifestyles, making it easy to balance work and learning. HOST: That sounds really accessible. What kind of career opportunities can students expect after completing this course? GUEST: Students can enhance their career opportunities in healthcare, social work, and community services. They may also consider roles in policy development, advocacy, or education, where effective communication is key to creating positive change. HOST: I can see how this course would open up new career paths. What about practical applications? How can students apply what they learn in real-life situations? GUEST: Our course is designed to be highly practical. Students will learn how to communicate effectively in a range of situations, from supporting older adults with dementia to navigating complex family dynamics. They'll also develop the skills to advocate for older adults and caregivers, and to create more age-friendly communities. HOST: That's fantastic. Lastly, what advice would you give to our listeners who are considering enrolling in this course? GUEST: I would say: don't miss this opportunity to make a meaningful impact in the lives of older adults and caregivers. Our course is a unique chance to gain valuable skills and knowledge, and to connect with like-minded professionals from around the world. HOST: Thanks, Dr. Thompson, for sharing your insights and enthusiasm for this course. If you're interested in learning more about the Global Certificate in Effective Communication with Older Adults and Caregivers, check out our website for more information and to enroll. G